Home / Charlotte, NC
Pick your brand and your request goes straight to credentialed installers who serve Charlotte and Huntersville, Matthews, Concord, Fort Mill, Gastonia, Mint Hill, Cornelius and Indian Trail. You pay when you book; the installer is paid only after the hoop is up, level and signed off.
Each brand has its own request form so your installer knows exactly what's arriving.
Charlotte and the rest of Mecklenburg County sit on Piedmont red clay over saprolite; digs firm and holds a footing well.
Frost is shallow here (around 12 inches), so footing depth is driven by the anchor kit spec rather than the ground freezing. Mild winters keep the season open nearly year-round.
NC811 locates are free and required before any dig; your installer requests them. Requests from Charlotte dispatch to installers covering your ZIP code, and if none are available for your date we tell you before you pay.
Two visits, three days apart. That's how an in-ground hoop gets set right, and every installer on the network does it the same way.
Most directories hand you a phone number and step aside. Service Connection stays on the job: you pay at booking to secure your installer, a service manager is assigned to your request, and the installer isn't paid until you've signed off.
Installers on the network carry insurance and background checks, and you can see their credentials and completed jobs before you commit.
In-ground installs usually start around $650 and go up with system size, ground conditions and site access. Submit a request with your model and ZIP code and you'll get a firm price, not a range.
At booking. That secures your installer and your date. Service Connection holds the funds, and the installer is paid only after you've signed off on the finished hoop.
Two, always, for in-ground systems. Visit one: the hole is dug, concrete is poured and the anchor is set. The concrete cures for three days. Visit two: the pole, backboard and rim go up and get leveled. Portable and wall-mount systems are typically one visit.
Typically yes. Your request spells out what's included so there are no surprises on install day.
Use the general in-ground request form. We install any residential system that ships with an anchor kit or a direct-bury pole.
Yes. Where you bought it doesn't matter; the model does, and the request form asks for it.
Service Connection holds your payment until you sign off, and a service manager is attached to every job. If something isn't right, it gets fixed before the installer is paid.
Service Connection runs installation programs for retailers and manufacturers nationwide: order intake, dispatch, credentialed labor and completion tracking, under your brand.
